Privacy Policy

Last updated: 30 October 2026

This Privacy Policy explains how DELTA Coatings International (“DELTA Coatings”, “we”, “us” or “our”) collects, uses and shares personal data when you visit deltacoatings.com, request information, download a brochure or contact our team. It also explains your choices and how to contact us about your personal data.

Who is responsible for your information

DELTA Coatings is responsible for the personal data it collects through this website and related enquiries. Our headquarters and privacy contact details are:

DELTA Coatings International
Plot No. 597-379, 56th Street, Gate No. 1
Dubai Investment Park II, P.O. Box 123395
Dubai, United Arab Emirates
Email: info@deltacoatings.com
Telephone: +971 4 885 6402

Information we collect

Information you provide may include your name, company, job role, email address, telephone number, country or location, product interests, project requirements and the contents of your messages. We collect this information when you complete a form, request a brochure or quotation, or communicate with us by email, telephone or WhatsApp. Please provide only information relevant to your enquiry and avoid sending sensitive personal data unless specifically requested.

When you use the website, our systems and third-party services may collect your IP address, browser and device information, referring website, pages visited, interaction events and the dates and times of your visits. Cookies and similar technologies may also collect identifiers and remember choices. This information may identify you directly or when combined with other data.

How we use your information

• Respond to enquiries, provide brochures and technical information, and prepare quotations or discuss projects.
• Manage customer and business relationships and arrange relevant products, services or local support.
• Operate, maintain and secure the website, prevent spam and investigate misuse.
• Understand website usage and measure advertising performance, subject to applicable consent requirements.
• Send relevant marketing communications where permitted, and manage your communication preferences.
• Comply with legal obligations, maintain necessary records and establish, exercise or defend legal claims.

Our basis for using personal data

We process personal data in accordance with applicable data protection law, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data where it applies. Depending on the purpose, we rely on your consent or an applicable legal permission, such as processing necessary to take steps at your request before entering a contract, perform a contract, comply with a legal obligation or establish, exercise or defend legal claims.

Where we rely on consent, you may withdraw it by contacting us. Withdrawal does not affect processing carried out lawfully before withdrawal. Submitting an enquiry or requesting a brochure does not, by itself, constitute consent to unrelated marketing.

Cookies and website technologies

The website uses cookies and similar technologies for website functionality, security, usage measurement and advertising measurement. Some technologies operate for a session; others remain on your device until they expire or you delete them.

Google Analytics helps us understand how visitors use the website. Google Ads tags help measure advertising interactions and conversions. These services may receive information such as online identifiers, IP addresses, device details and browsing activity. Google Tag Manager is used to manage website tags. The precise information collected depends on the tags and settings in use.

The website also uses Cloudflare Turnstile to help distinguish genuine visitors from automated traffic. It may process technical and interaction information for security and spam prevention. Embedded Google Maps and externally hosted website resources, such as fonts and scripts, may transmit your IP address and browser information to their providers when loaded. Popup and form features may use cookies or similar storage to remember interactions.

Where applicable law requires consent, non-essential analytics and advertising technologies require your permission before activation. You can also block or delete cookies through your browser settings. Blocking cookies may affect website features. Browser settings may not prevent all non-cookie tracking or remove information already collected.

For information about these providers, see the Google Privacy Policy and the Cloudflare Privacy Policy.

Marketing communications

Where we send marketing communications, you can ask us to stop by using an unsubscribe option where provided or emailing info@deltacoatings.com. We may retain limited details to record your preference and avoid contacting you again for marketing. Opting out of marketing does not prevent necessary responses to your enquiries or communications about an existing order or service.

Who we share information with

Where necessary for the purposes described above, we may share relevant information with our authorised team members; service providers supporting hosting, email, website maintenance, analytics, advertising and security; and professional advisers. Providers acting on our behalf are expected to use personal data only for the agreed services and to protect it appropriately.

If your enquiry requires regional expertise or local project delivery, we may share relevant contact and project details with the appropriate DELTA Coatings office, distributor or business partner. A separate business receiving your information may be responsible for its own processing and privacy notice. We may also disclose information where required by law, to protect legal rights, or in connection with a merger, restructuring or transfer of the business, subject to applicable safeguards.

International transfers

Our business operates internationally, and website or communications providers may process information outside the UAE. Where personal data is transferred internationally, applicable legal requirements must be met, including any required assessment of the destination and appropriate contractual or other recognised safeguards.

How long we keep information

We retain personal data only for as long as needed for the purpose for which it was collected, including handling your enquiry, managing an ongoing business relationship and meeting legal, accounting or record-keeping requirements. The appropriate period depends on the type of record, our relationship with you, applicable obligations and any dispute or legal claim. Information that is no longer needed is deleted or anonymised, subject to necessary backup retention and legal holds. Contact us if you need more information about a particular record.

Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure. We restrict access to those who need it for an authorised purpose. No website or method of electronic transmission or storage can be guaranteed to be completely secure.

Your rights and choices

Depending on the law that applies and any relevant conditions or exceptions, you may request access to your personal data, correction of inaccurate information, deletion, restriction or cessation of processing, or a portable copy of your data. You may also withdraw consent, object to direct marketing and raise concerns about automated decisions or profiling where applicable rights arise.

To exercise your rights, email info@deltacoatings.com with the subject “Privacy request” and describe your request. We may need proportionate information to verify your identity. We will respond within the period required by applicable law and explain any lawful reason why a request cannot be fulfilled. You may also complain to the competent data protection authority, including the UAE Data Office where applicable.

External services and children

External websites and services, including WhatsApp, operate under their own privacy notices. Review those notices before sharing information with them. Our website is intended for business users and is not directed at children. If you believe a child has provided personal data through it, contact us so we can investigate and take appropriate action.

Changes to this policy

We may update this policy to reflect changes to our website, practices or legal obligations. The current version will be published on this page with its updated date. Where legally required, we will provide additional notice or obtain consent for a material change.